Ongi etorri! - Welcome!


Would you like to visit WELCOME SERVICE?

We quote a taylor-made travel for you 

Ongi etorri! Welcome! Know the territory and squeeze as much information by the hand of a resident


  • Our representative will provide you with any assistance that you may need during your stay
  • Ask for any questions you might have about your trip


On your arrival in the Basque Country, you will be greeted at the airport or hotel by one of our representatives who will provide you with any assistance that you may need during your stay.

You will then be presented with useful information about the territory, costumes, transportation, restaurants, activities and any other issue you might need.

If you wish, we will transfer you from the airport to the hotel on the day of your arrival and from the hotel to airport on the day of your departure.


If you want us to welcome you at the AIRPORT, please, indicate us your flight number and the full names of all the passengers when booking.

If you want us to welcome you at the HOTEL where you are accommodated, please, indicate us the hotel and the hour you want us to welcome you.


  • Cancel up to 15 days in advance for a full refund
  • Cancellations between 15 days and 48 hours will be charged 50%
  • Cancellations 48 hours in advance will be charged 100%
Standard plan
From 35,00€ / pax.
What's included?

Private welcome service

Maps and brochures

What's NOT included?

Transportation from and to the hotel (OPTIONAL: if you require help to arrange transportation, please provide us

Tips for the guide

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